About BG Tech Repair · Cedar Rapids, Iowa
A lifelong curiosity.
A hands-on approach.
Meet Brandon Gordon, the person behind BG Tech Repair—and the curiosity that started it all.
The person behind the repairs
Our story
While we haven’t been in business for 18 years…our sole proprietor(Brandon Gordon) discovered his love for technology at a very young age. At the age of seven, because something was wrong with his Windows 95 Packard Bell computer, Brandon took it apart in hopes of discovering what the issue was. When his mom entered his room and saw the computer torn apart in pieces on the floor, she said “If you can’t put that computer back together, you don’t get one anymore!”
Ever since that day, Brandon has devoted a large amount of his time to keeping up with technology, the issues that plague certain devices, and the best way to go about repairing these issues. In that time Brandon has also expanded his knowledge to include more devices, has built several websites, and setup several small servers and home networks for people.
Before we get started
BG Tech Repair
Terms of Service
By Allowing BG Tech Repair to repair your device, you are agreeing to the following terms.
Have a question about these terms?
Get in touch →
Payment
Payment is due upon completion of the repair service. BG Tech Repair reserves the right to request some funds up front depending on the service, and the parts that are needed to complete the service.
Device release
Failure to pay for the service will result in BG Tech Repair’s continued retention of your device, until such time as payment has been made, no exceptions.
Uncollected hardware
Any hardware that remains in BG Tech Repair’s possession for 60 days or greater, becomes the property of BG Tech Repair, with the exception of hardware that is still being repaired, as long as efforts are being made to repair them. If the repair/diagnosis has been completed, and payment for the repair has not been completed, and the hardware is in BG Tech Repair’s possession for 60 days, it becomes the property of BG Tech Repair.
Parts disposal & recycling
Customers are solely responsible for the disposal/recycling of old non-working parts that result from a repair. If the customer desires, they can pay a one time fee of 10 dollars for disposal/recycling of old parts, unless otherwise discussed during terms of the transaction.
Workmanship guarantee
All PC repair services come with a 90-day workmanship guarantee. Should something go wrong with a device due to installation error, or poor work, BG Tech Repair will correct the error for free within 90 days of the transaction completion. Please note that part defects are NOT covered under this policy, and BG Tech Repair will not offer replacement parts, at no cost to the customer.
Diagnostic fee
Please note that if you decide to not get your PC fixed and BG Tech Repair has already diagnosed your machine, that there is a $75 diagnostic fee for all PCs, including laptops and desktops. This fee must be paid before the device can be released back into your possession.
Website development deposit
All website creation transactions require a 50% deposit before work is to begin on development of said website.
Website backups
BG Tech Repair does not maintain backups of your website or your website content. You are solely responsible for this.
Hosting accounts
Customers who want a website created are solely responsible for the health and upkeep of their hosting accounts from whom they purchase service(Godaddy, Hostinger, BlueHost, etc.)